Traits of Top Salespeople

"Top salespeople are organizers: they carefully plan their quarter, month, and week, as well as their daily schedule."

Tag: expertise

Read Every Day To Become An Expert In Sales

Read Every Day To Become An Expert In Sales

In my recent interview with Brian Burns for his podcastThe Brutal Truth, I challenged salespeople to read more. We didn’t explore the content that salespeople should read, though, and this post will dig into that question.

Self-development expert Brian Tracy tells us, “If you read only one book per month, that will put you into the top 1 percent of income earners in our society.” Now, imagine if you read one book a week what will happen.

Earl Nightingale said many years ago:

One hour per day of study in your chosen field is all it takes. One hour per day of study will put you at the top of your field within three years. Within five years you’ll be a national authority. In seven years, you can be one of the best people in the world at what you do.

If you read one hour a day in your chosen field, that translates into one book a week. One book per week translates into roughly 50 books a year. Do that for five years, and you have read 250 books in your field. You will quickly become an expert in your area.

What should you read?

I do not recommend that you focus on one thing and become an expert at it if you are in sales. I think that an expert in sales is an expert at understanding and influencing the motivations of people. To do that, you need to have a very rounded understanding of your world, the people you interact with, and your prospects’ needs and goals.

I suggest you break up your reading to cover these three topics.

  1. Selling – you are a salesperson, so you should read about improving your skills.
  2. The World – you should be knowledgeable about the world around you to relate to your prospects and customers.
  3. Your Industry – you should know more about your industry and the technology driving your industry than anyone you meet.

Read about selling

Your world is different from mine. I don’t know what you sell, but if you are reading this blog, you must be in sales or desire to be in sales. So let’s start there: spend every day reading five blog posts. It is a good start being here at this post, but I do not put out five articles a day.

There are two great ways to find five sales articles per day. You can subscribe to Feedly (or a similar RSS aggregator) and subscribe to the RSS feeds to some of the best sales blogs. If you don’t like RSS feeds, create a list on Twitter that gets feeds from the best sales blogs.

In my opinion, the best sales blogs today are:

Read about the world.

It is crucial that you understand what is going on in the world. It is especially important to understand what is happening in the business world since you are in business.

There are only two choices for reading what is happening in the business world. Pick one of the two newspapers and read five articles in it every day. I subscribe to the Wall Street Journal (and have for decades). It is the larger of the two in the US and has a wide readership among US business leaders.

Read about your industry.

It isn’t easy to give you great suggestions for your industry. The easiest way to provide you with assistance is to explain how I pay attention to the sectors I watch.

The method below uses Flipboard, but it would also work with other content aggregators such as Google News and Apple News.

Every day, I spend time on Flipboard and read at least five articles (and usually 15-20 articles) on the interesting industries and technologies. I will save the best of these articles in my bookmarks file and occasionally forward them to prospects and customers.

I do this by going to the Flipboard Topic listing and adding necessary technologies to this list. Once you have an account, you can go to https://flipboard.com/following/topics. However, adding topics is easier using their app, which you can download to your Android phone or your iPhone (or their tablets). Once you have your app setup, follow these steps:

  • Open the app and tap the Following tab.
  • Swipe across to Topics and choose Find More Topics to Follow, and you’ll see the topic picker. Select topics that interest you, or use the search feature for diving even deeper.
  • Select Done when you’re finished.

Return to the topic picker from time to time to keep personalizing your Flipboard with new and exciting content.

Don’t stop learning.

I will be giving more tips on getting more content to make you a better salesperson. Subscribe to my newsletter so that you never miss my content.

Brian Tracy and Earl Nightingale talked about reading books, and I spent most of this article talking about reading articles. Reading books is essential as well, and I must recommend my book, Eliminate Your Competition.

You may purchase my book, Eliminate Your Competition, from your favorite book retailer. The ebook version is available at the most popular retailers such as Apple, Amazon, Barnes & Noble. The paperback version is also widely available at such retailers as AmazonBarnes & Noble, and Books A Million.

Going From Enterprise Sales Manager To Startup VP of Sales? Velocity And Focus Are Your New Normal

Going From Enterprise Sales Manager To Startup VP of Sales? Velocity And Focus Are Your New Normal

The next in our series “Skinned knees—what an MBA didn’t teach you for rebel sales in a software startup” where we discuss your promotion from individual contributor to leading a team. Is it for the faint of heart?

Navigating the move from enterprise executive to startup VP of Sales or Chief Revenue Officer is not for the faint of heart. However, for successful managers, the disruptive nature of startups can be cathartic.

You are probably a lot like me. You went from an individual contributor or a front-line sales manager for a big company with lots of resources to a team lead at a small company with limited resources. A sales manager at a major corporation and an executive at a startup may seem like they have more differences than similarities, but experience in the former helps inform the latter.

For executives considering doing this move (or if you have already made the jump), this move is wide open with opportunity. Here’s how to take advantage of it.

Know Your ‘Why’

The grass is not always greener. Startups are not a reprieve from corporate life; they live on the razor’s edge of “scale or die.” Time and mediocrity are enemies. Startups typically move fast to create solutions that can scale across industries and sectors.

In this environment, it’s important to have a “why.” The “why” is different for every executive — and truthfully, it can be quite personal. Some questions executives may want to ask themselves while considering the move include:

  • Do I want to build solutions to problems I’ve encountered throughout my career?
  • Do I want to get back to creating?

For example, our customers get the benefit of Kubernetes. According to Gartner, containers and using Kubernetes to orchestrate containers is the de facto choice for the next generation of software infrastructure. When I saw the reference architecture for Agile Stacks, I knew we had a game-changer that enterprise buyers need because every company on the digital transformation journey must build software better and faster. And the velocity, matched with a rigorous focus, is what I need at this stage of my career.

Find Your ‘Who’

I was introduced to my current startup by one of their Board members that I have known for years. When I met the CEO, I found that we shared similar industry observations, and I found myself excited about his market vision, company, and approach.

If you are joining an existing founder, you have a lot of research that you must do and it won’t be as easy as joining a big company with a lot of documentation. Research the company beyond financials, business model, product, and technology. Understand the startup’s culture; invest time and effort into exploring whether the executive-partner relationship can build a foundation for mutual success.

Assess Your Industry Expertise

Soon after talking to the company, I realized my new company had built actual solutions for some of the problems I had on the enterprise side. I could leverage my industry expertise to help the company execute its product vision, accelerate time to market and deliver quality solutions. When I considered leaving a global enterprise for a startup, it had to be the right one.

Startups should meet or beat milestones, and the industry expertise of their leaders can be a driving force to provide rigor. Executives must self-assess how deep and how broad their industry knowledge is. Do you fully understand the ecosystem and how you can help a startup impact, and potentially lead, that industry? Can you bring market vision, build strategic partnerships, drive maturation in existing products, expand the book of business, develop talent, deepen customer relationships, or create operational efficiencies to enable faster growth?

Fight Through Ambiguity

There is no room in a startup for executives who are unwilling or unable to be operational and visionary. It is not possible to understate the level of foresight, flexibility, and agility required in this environment.

You must continuously recalibrate your approach to operational efficiency, as working with limited resources forces me to ensure I am creating value at every turn.

Create Value

Within many large companies, the Silicon Valley mantra of “move fast and break things” doesn’t necessarily translate. Large companies have the resources, money and institutional support unavailable to start-ups, but they rarely have the focus to solve industry-sized problems. And they must measure and manage risk daily.

Further, while startups are relatively flat, large corporations are highly matrixed. In order to be a successful sales executive, it’s imperative to build relationships across departments. People need to trust that moving forward will benefit them.

Any executive joining a startup should focus on the value they create as an individual. What do you bring, above and beyond the job for which you were hired? Ask yourself if you have the emotional quotient (EQ), for example, to serve as a translator to the enterprise on how to evaluate product fit while coaching a startup team on how best to work within enterprise processes for implementation. That’s creating value for both sides.

Get Accustomed To The New Normal

Velocity and focus are my new normal. You must create more with less, fast and with laser-focus on impact. Startups can accomplish more in weeks than a large company could do in years, if at all. However, that rapid advancement can easily cause the company to go into disarray. It is simply not enough to have velocity, you need to have velocity towards your goals as a company.

This post originally appeared on my blog series on my company website “Skinned knees—what an MBA didn’t teach you for rebel sales in a software startup.”